Public Ticket #1037530
Theme install fail on Wordpress


  •  2
    Cristina started the conversation

    Hi! Just tried to install Ubergrid on WP and I got an error message that the theme install failed because of missing style.css file (see attached screenshot). However I looked at the zip file and that file is there in the Documentation folder. I tried twice to install and it didn't work (see attached screenshot). Can you help?



    Attached files:  2017-01-26_1020.png

  •  2
    Cristina replied

    Hi again! Looks like I need to either have the Wordpress installable only file option 1 below, or extract the installable file from the zip like option 2. But I'm having trouble finding the right file.


    One of the reasons you may receive this error is if you have uploaded the incorrect file. You have 2 options for downloading your theme.

    1. Installable WordPress file only. (below)

    2. All files and documentation (full zip folder). You will need to extract and locate the installable WordPress file. (below)

  •  183
    Marko replied

    Hi Cristina,

    zip archive you've downloaded from Theme Forest contains some other files besides the theme itself (like documentation, child theme and etc).

    Unzip it and navigate to the "Theme Files" folder, there you will find "uebrgrid.zip" file (which is a theme file which you can install through Dashboard).


  •  2
    Cristina replied

    YAY! It worked. I'm in business. THANK YOU!